COMPLETE PROTECTION AT CHECKOUT EVERY TIME
QUICK 24 HOUR RESPONSE TEAM
90 DAY RETURN & REFUND POLICY
3-5 DAY GUARANTEE ON ALL U.S. ORDERS 
Pursuit Apparel
 

FAQ

Shipping and Handling 

We hate waiting too. So we guarantee that you will receive your order within five business days.*

 

  • Orders will be processed between 9AM and 6PM mountain standard time.

  • Orders are not processed on Saturdays or Sundays.

  • All orders will be shipped through USPS.

 

Standard Shipping Rates apply but... free shipping on orders that include two or more ties.* (2-5 Business days delivery time)

 

*Five Day Guarantee Available For Continental U.S. Orders Only

 

*Free Shipping For Continental U.S. Orders Only

 

Returns

If you are not 100% satisfied with your purchase within 90 days of receiving your item(s) you may return or exchange it. We are more than happy to accommodate returns and exchanges on our products that are in the same condition as they were when you received them. If 90 days have passed since you received your order we cannot refund or exchange it. 

To be eligible for a return, your item must be in good condition(not damaged in any way & still usable). Buyer is responsible for paying return shipping costs. We can’t guarantee that we will receive your returned item and we will not be held responsible for any lost or stolen items during the return shipping process.

 

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, usually within 5-7 business days.

 

Exchanges 
If you receive an item that is defective or damaged, immediately send an email to info@wearepursuit.com and include a picture of the defective or damaged item. We will get the item exchanged ASAP so you can get back to pursuing happiness.

 

 

Click Here To Learn More About Pursuit Apparel

Q: Does Pursuit Apparel have deals on bulk orders for weddings, dances or missions?

A: Yes we do! Just go to our contact or wedding page, send us a message regarding the event (what style of ties, how many, when and where) and we will get back to you as soon as we can! 

 

Q: Is my credit card information secure when I make a purchase with Pursuit Apparel?

A: Yes it is! The online shopping process at wearepursuit.com is safe and secure. Whenever you are in the process of placing an order, accessing personal information, or providing personal information we use a secure server. Powerful, industry-standard SSL secure server software provides encryption for all information sent between your computer and ours. You can have confidence and peace of mind that your data is safe while shopping with us. 

Q: I have contacted Pursuit through the contact page. How soon should I expect to hear back from you?

A: We know time is of the essence and promise to reply within 24 hours of receiving your message. 

Q: What are your ties made of?

A: Our floral ties are 100% cotton and our knitted ties are 100% polyester. 

Q: My friend has his own tie company, why should I buy from you?

A: If he's charging you that much for ties he is not your friend. 

Q: I still have so many questions what do I do??

A: We'd love to answer any questions you have! Submit your questions to our contact page here or email your questions to info@wearepursuit.com and we will get back to you ASAP.